Booking Conditions

  • We require a credit card to guarantee your reservation.
  • There will be no charges until arrival.
  • You can change or cancel your reservation up to 24 hours prior to arrival without any cost incurred.
  • If you would like to change or cancel your reservation within 24 hours prior to arrival you will be charged for the first night.
  • In case of a no-show the first night will be charged.
  • New prices may apply if dates are changed.
  • In the event of incorrect rates or availability, obvious errors and mistakes (including misprints, mistypes and zero rates) are not binding. E.g. If a Suite costs an average rate of €1.000 throughout the year, a rate of €100 qualifies as an obvious mistake and the reservation won’t be honored
  • Please note that our official check-in time is 3:00 PM. If you arrive early, you can always leave your luggage with us.
  • Our check-out time is 11:00 AM. You are kindly requested to vacate your room on time. If you wish to have a late check-out this can be requested for a small fee with the reception staff on site (based upon availability).
  • The city of Maastricht charges a Tourist Tax. The amount is €5.01 per person, per night.
  • Staying at Hotel St. Martenslane, you invest in a sustainable future. We are a MVO (Maatschappelijk Verantwoord Ondernemen, Corporate Social Responsibility in English) company, and we invest in various sustainable solutions. We ask you for a small contribution, which on your confirmation is referred to as 'Green Fee'. The amount is €0.94 per person, per night.
  • The Tourist Tax and Green Fee together, add up to €5.95 per person, per night.
  • For confirmed groups from 5 rooms per night, cancellation conditions by Uniform Conditions for the Hotel and Catering Industry apply. Uniform Conditions for the Hotel and Catering Industry (UVH).

 

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Hotel Maastricht